Plain-English definitions for the features in the plans above. We tell you what works today and what is being built — no asterisks.
📞 Scheduled Check-In Calls
A short, warm call from Mabel on a regular phone — no app, no device. You pick the days and times in your dashboard; Mabel never calls unless you set a schedule. Schedule as many or as few as you like — your Mabel Credits pool is your only limit. Live today.
⭐ Mabel Credits
Each plan includes a monthly Mabel Credits pool — your allowance for everything Mabel and friends do for you. Most activities cost 10 credits per minute of conversation; premium specialists like Vera (elder law) or Dr. Debrief (medical visits) are 15. Bank statement organization and Smart Import each cost a flat amount. Need more? Top up anytime — 500 credits for $5, or save with bigger boost packs.
🚨 Real-Time Family Voice Alerts
If Mabel hears something concerning during a call (a fall, sharp pain, breathing trouble), she places a voice call to your family contacts in priority order — up to 3 of them, with DTMF press-1-or-2 on each call to either acknowledge or pass to the next person. Same thing happens if she can't reach you after 3 retries on a scheduled call. Live today on all plans. Automatic voice-distress detection that listens to how you sound (not just what you say) is the next add. Not a substitute for 911.
🗂️ Managing Life
All the small things that pile up: medication reminders (voice + email), appointment tracking, a subscription manager that catches zombie renewals, expiration alerts on insurance and licenses, secure document upload, and a bank statement converter that turns PDFs into clean Excel. Live today on Companion and up — Guardian adds the bank converter, documents, and full financial health view.
🔧 Home Services Helper (Hank)
Hank is an AI helper who talks through stair lifts, grab bars, walk-in tubs, and the seven most common senior home-services scams. Live today. Actual contractor sourcing and bid coordination are being added next. Guardian and above.
🔐 Digital Life Vault
First, the part that's true on every plan: everything you enter is encrypted bank-level and is yours to see and download anytime you're signed in — your data is never locked away or stored unencrypted. The Premier Digital Life Vault adds the family layer: invite loved ones, an executor, or an attorney with per-section permissions, let Mabel fill it in during her calls, get expiration alerts, and keep family access when it's needed most. The family-access features are coming soon.
📖 Life Story Book
Stories captured naturally over months of calls, organized into a beautifully designed digital Life Story Book delivered to multiple family email addresses (every grandchild gets a copy). Mabel's persistent memory across calls is live today; the book delivery pipeline is in active build. Included in Family and Premier plans. Hard-cover printing is on the longer-term roadmap.
👑 Premium Services Concierge
Premier-only specialists. The concierge plans your day; an appointment-booking helper finds providers and books visits; a prescription-refill helper calls the pharmacy and stays on hold for you. In active build — Premier members get early access as each piece ships.